Frequently Asked Questions
What is a Notary Public? A Notary Public is an official
appointed by a state government to serve the public as an impartial witness during notarizations.
What is an online notary remotely? Remote Online Notary (RON): Notary with a traditional commission who has met their state’s requirements to become authorized to perform remote notarizations
What is a Notary Signing Agent (NSA)/ LSA ? Notary Signing Agent (NSA)/Listing Signing Agent (LSA): Notary with a
traditional commission who has also passed a background screening to comply with industry standards and handle loan signings.
Do I need to make an appointment for notary services? Yes, to ensure your documents are processed efficiently and given dedicated attention at Notary Solutions of Admiration, please schedule an appointment. To make your visit a priority, click book session to reserve your appointment.
What are the requirements for online notarization? To join RON, you must have a valid US government ID, an audio/visual capable device, and stable internet.
What is the online method for completing notarization? The process of online notarization involves connecting the signer and
notary over a secure video call. Verifying the signer's identity and witnessing the electronic signature of the document are both tasks performed by the notary. An approved platform is necessary for the process to ensure security and compliance with Texas laws. An electronic seal is applied by the notary to complete the notarization process. This method eliminates the need for physical presence while complying with legal standards.
What is the identity verification process? Notary Solutions of Admiration utilizes two-point identification which incorporates knowledge-based identification with live credential evaluation. Knowledge-based identification (KBA) uses a series of 5 personal questions to verify the signer's identity, and credential verification uses visual and electronic analysis of the signer's physical ID to confirm their identity.
What documents can be notarized? *Any digitized document that is in PDF format can be uploaded for notarization with us. (* in accordance to each state law permissions for remote online notarization)
Do you offer a refund and cancelation policy? The answer is yes we do!
RETURN AND REFUND POLICY
Notary Solutions of Admiration Refund policy consists of:
Appointment Cancellation: If providing 4 hours notice for appointment cancellation, any payment made in advance will be eligible for a refund.
If you are rescheduling your appointment, this must be done 4 hours in advance. You can reschedule by clicking the change/cancel appointment button on your original email appointment confirmation.
Clerical Errors: Clerical errors made by our notaries (e.g., incorrect date, misspelled name, etc.) we will offer a correction at no additional charge. If a correction is not feasible, a full refund will be issued.
How to Request a Refund:
Submit refund requests via email to WeCare@NotarySolutionsofAdmiration.com within 2 days of the original payment date. Refunds will be processed using the original payment method.
Please allow a reasonable processing time for the refund to reflect in your account, noting that timeframe may vary based on your financial institution.